Advise us of a claim

Need to make a claim? We are here for you every step of the way!

To advise us of your claim simply contact us by one of these methods or by completing our Online Form.

Email Us

Email the details of your claim to

Phone Us

Call us on (07) 4152 3711

In Person

Visit our office at 88 Woongarra Street, Bundaberg QLD 4670


Use our Online Form to let us know about your claim.

Emergency Repairs – For help relating to claims outside of business hours, please call us directly on 0411 621 819.

Things you may need for your claim!

Remember, take action to prevent further loss or damage and ensure the safety of yourself and those around you.

A description of what happened including the date and time of loss
Quotes or Invoices for the repairs or replacement of the damaged items
A report from a repairer detailing what caused the damage or loss
The contact details of others involved like witnesses or third parties
Photos of the damage
Proof of ownership of the damaged or lost item such as original receipt

Get in touch!

Still have questions? There is no need to look further, contact us to find out how we can help.